Eligible remakes will be done at no charge if received within 60 days of invoice date.

All original case materials including models and impressions along with the dental restoration MUST be returned for credit consideration.
New cases will be billed if remake is required due to any of the following:

• There is a shade or product change different from the original request.

•  Lab questioned die, margin, impression or bite and was advised to complete case.

•  Lab requested a try-in, additional information or diagnostic materials customer declined and asked for a completed case.

•  Abutment required reduction due to undercuts/clearance and/or the teeth were reprepped.